Reporting
|
Action Triggers and Reporting - Monitoring TriggersOnce a trigger has been created, the information collected from the field is automatically sent to all the parties concerned. The information can be sent in the form of an automatic e-mail or as a job sheet or decide to send both. Multiple e-mails and job sheet instructions can be generated from any of the fields that make up a questionnaire and will be triggered when the criteria set up is met. Creating job sheet instructions have the added advantage over e-mail, as managers now have the ability to monitor the progress of all the instructions given. Managers can now review, on a real time basis, whether an action has been resolved quickly and efficiently and immediately highlight areas that need urgent attention. TeamHaven provides companies with the opportunity to link all the elements of their field activity and allow them to manage their whole field activity from one central portal ensuring that urgent issues are being resolved quickly and efficiently. |